Support & Maintenance
Project Incident Management
Project incident management ensures that incidents that cause a fault in the product are rectified and that queries regarding the product are answered.
Incident Management for Going Live
In addition to project incident management, Avaloq also offers incident management that covers specific specialist areas for when customers go live with the Avaloq Banking System.
Maintenance
In addition to the rectification of errors, maintenance also includes all modifications and additions to the existing functionality that are delivered with each release.