Support & Maintenance
Project Incident Management
Project incident management ensures that incidents that cause a fault in the product are rectified and that queries regarding the product are answered.
Incident Management for Release Upgrade
In addition to project incident management, Avaloq offers incident management that covers specific specialist areas during critical phases in an upgrade project that have been announced in advance.
Maintenance
In addition to the rectification of errors, maintenance also includes all modifications and additions to the existing functionality that are delivered with each release or service pack.