08 April 2002
outstanding user friendly
Arthur Andersen AG comments Avaloq Banking System as outstanding user friendly
Zurich, 8th April 2002 - In its second edition of their "Satisfaction survey of integrated banking packages
2001/2002", Arthur Andersen AG comments on Avaloq Banking System:
"Avaloq Banking System AG (formerly BZ Informatik) has respectably grown the size of their client base in
the Swiss private banking market over the past two years. Along with having nearly doubled head-count, Avaloq has
transitioned from a project company to a product company. If past performance is sustained, Avaloq will be a greater
threat to more established vendors. The rebranding results from a partial employee company purchase.
The few survey responds stress the value of Avaloq’s outstanding user friendliness and the bank’s improved
operational effectiveness and enabled flexibility. Further strengthening of portfolio management and customer relationship
management capabilities were cited.
Avaloq’s high adaptability and customization capacity has an influence on the implementation time, which
tends to be longer. Past implementation woes should be overcome by staff growth and increase in number of experienced