A bit about the role
The Corporate IT Digital Workplaces is a group of clustered teams working together to deliver optimum day-to-day operations performance of the Corporate Workplace and its surrounding infrastructure. We exist to provide our colleagues and stakeholders with a productive environment where you can forget about IT as we take care of the rest.
Your key tasks
- Subject Matter Expert - you will be part of the Diverse Services team which work closely with the Service Desk team acting as an L2/L3 escalation. You will be supporting our end-users and stakeholders also via various channels (phone, email, tickets, and remote/on-site support) using advanced incident analysis and resolution techniques
- Proactive - Monitoring, maintaining, implementing changes, and improving various IT processes and services that is being handled within the Diverse Services team
- Courageous - Quick to adapt in a fast-paced working environment and be flexible enough to handle new tasks beyond your comfort zone
- Document master - Document systems, processes, and procedures you have responsibility for and keeping them up to date
- Task Finisher - Complete tasks and/or projects on time and within budget
- Have fun while doing all of the above!
A bit about you
- Experience in managing SCCM system for software distribution and Windows OS patch management for client and server machines
- Experience in managing Windows virtual environment via vSphere/VMware technologies running on Windows Servers 2012, 2016, 2019 and 2022
- Experience in managing VMware ESXi hosts
- Knowledge and experience in supporting various Microsoft Server technologies (e.g. Active Directory, DNS, DHCP, Fileserver, etc.)
- Experience in managing/administering Microsoft 365/Azure and Cloud computing technologies.
- Experience in creating automation or tasks by using shell commands, shell scripts and cloud CLI tools
- Advanced scripting and automation tools know-how is a must (PowerShell, VBS., etc.)us
- Experience in handling and implementing change tickets
- Structured and goal-oriented method of working
- Takes the initiative to push forward the progress of the tickets or projects that are assigned to you
It would be a real bonus if you have:
- Understands the ITIL framework and holds any IT certification related to M365/Azure, SCCM, vSphere or Windows Server Administration
- Knowledge and experience in Citrix environment
- Experience in handling software vulnerability management topics
- Experience with Atlassian tools Jira and Confluence
- Experience in managing domains in CSCGlobal - Domain management solution
- Experience in handling Salto badge management system
Additional information
We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
Benefits
Annual bonus
At Avaloq we work hard to remain an industry leading provider and we love to reward our colleagues with a share of that success with an annual bonus, you will even remain eligible for annual bonus while you do the hardest job of your life – taking care of your children during parental leave.
Flexible working
We understand that fitting your life around your job can be challenging which is why in most roles we offer flexible working to allow you to thrive both in and out of work.
Instant recognition
We love to see people thriving in their roles and we have an instant recognition scheme at Avaloq to help managers reward the great work our colleagues deliver with a gift to say thanks.
Access to Udemy for professional and personal learning
We think it is important to learn and grow professionally, but if you are someone who likes to learn outside of work we give you access to online learning for both professional and personal learning, with over 210,000 courses to choose from.
A bit about us
Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.