Make the client experience your competitive edge

Create a differentiating client experience

In today’s ‘always-on’ data-driven world, a seamless client experience is essential. Avaloq focuses on what your clients need to achieve and lets you offer easy access to the services they want, 24/7. 

Take a proactive approach to client service

Consumers expect prompt response from their financial services provider. Advanced analytics and AI capabilities can help banks and wealth managers proactively act on clients’ needs – when it’s needed.

Make the most of data insights

Personalisation is the ultimate goal for wealth managers. Unlocking new insights can reveal new opportunities, while guaranteeing greater transparency.

Free up more time for clients

Smart, user-friendly digital tools can let wealth managers spend more time on value-adding tasks – providing client service and advice – and less on systems and administrative work. 

Know your clients’ needs
before they do

Create stronger connections with clients

Meet demands for convenience and efficiency

Our focus is on helping banks and wealth managers provide highly personalised advice and easily accessible bespoke services. 

With Avaloq solutions, both business users and banking clients can get more done in less time – because they enjoy easy, uncluttered access to the services and functionality they need. We achieve this by ensuring convenience, usability and a great user experience. 

Redefine the experience with new Avaloq platforms

The new generation of financial clients demand convenient, seamless digital interaction with their service providers, banks and wealth managers included. Avaloq’s new platforms enable exactly this. 

The new Avaloq Engage lets relationship managers meet their clients right in their favourite mobile channel. And through Avaloq Wealth, clients are offered real-time intelligent advice on how to grow their assets. 

All Avaloq platforms are designed with attractive user interfaces and intuitive functionalities – making them easy-to-use for advisors and clients alike. 

"The online banking solution from Avaloq means customer-centricity at its best."

Simon Leumann

COO, Basellandschaftliche Kantonalbank

Explore Avaloq’s solutions for enhanced customer experience

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Future-proof your business with the Avaloq Core platform

The Avaloq Core platform is proven in the day-to-day operations of more than 150 banks and wealth managers around the world.

Discover Avaloq Core
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Want to redefine your advisory services?

Discover Avaloq Wealth
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Looking for the latest innovations?

Discover Avaloq.one Ecosystem

Keeping the pace with digital change
is essential in the new era

Almost 7 in 10 wealth managers say that a virtual platform is essential to enhance the client experience 

Source: Forbes

61% of financial professionals said Google, Amazon, Facebook, Apple were perceived as bigger rivals compared to established financial institutions

Source: Avaloq study

67% of executives see personalising service as highly important, 24% see it as important

Source: Forbes 

The preference for using mobile apps today has doubled in 3 years: mobile apps are now the preferred channel for 41% of clients for engaging with wealth management firms 

Source: Ernst & Young

Looking to achieve front-office excellence with your banking platform?

Download our whitepaper here

World-leading financial players use
Avaloq solutions and services

What do global giants like HSBC, Deutsche Bank and Barclays have in common with specialized private banks like Edmond de Rothschild? They all benefit from our solutions and services.

Discover more about our clients
The digital platform BT Panorama is built on Avaloq technology LESEN SIE MEHR
Merged 15 different systems into one LESEN SIE MEHR
DBS has made its operations more efficient and improved STP rates thank to the Avaloq Banking Suite. LESEN SIE MEHR
Avaloq allows for a high level of operational efficiency LESEN SIE MEHR
Switzerland’s most modern retail banking platform serving 253 banks LESEN SIE MEHR

Discover more benefits for your business

Open banking opens a world of opportunities

Open banking gives you the freedom to tailor your offering to fit your clients’ needs – but that’s just the beginning. Discover the benefits of transitioning to open banking.

Explore more

Are you able to turn data into insights?

Find out how to use AI and analytics to help you unleash your untapped potential with big data. Discover how AI, data & insights solutions can make a difference for your business.

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Is it time to consider moving to cloud?

Whether you want to scale your business, enhance efficiency, boost agility or lower IT costs, the right cloud solutions can help you realise all these competitive advantages.

Explore more

Ready to enhance the client experience?

 

Get in touch with us to find out how we can work together to enhance your client experience

Get in touch now