London-based Qwil Messenger, a safe and compliant client chat platform for the global wealth management and financial service sector, has become the latest technology firm to join avaloq.one, the ecosystem from Avaloq. It offers access to the entire Avaloq Community, consisting of 158 banks worldwide which manage assets worth around $4 trillion using Avaloq solutions.
Qwil Messenger solves the challenge of making chat and document sharing safe and compliant when it matters most: between staff, clients and partners. The firm’s single, global chat app enables clients of multiple firms to safely communicate with their staff representatives within a branded space, fully managed and coordinated by each firm. Qwil Messenger allows firms to own and control their business data to meet the latest compliance and data protection regulations (including GDPR) and to mitigate the risks posed by social chat use and insecure email.
Laurent Guyot, Chief Financial Officer of Qwil Messenger, said: “We’re delighted to be partnering with Avaloq and to be given the opportunity to engage with the financial institutions in the Avaloq Community. Out-of-the-box, firms can realise the benefits of our secured channel immediately and be chatting with clients in days not weeks or months. However, firms can get even more value by fully integrating the channel with the Avaloq Banking Suite using open APIs. These support a wide range of use cases including enabling staff to automatically load chats to CRM, sending outbound messages to clients and even deploy bots to service authenticated client and staff. “
Martin Greweldinger, Group Chief Product Officer at Avaloq, said: “Qwil Messenger offers a truly compelling proposition globally enabling our clients to benefit from what has become a most popular form of communication, instant messaging. With this channel, clients will be able to communicate safely with their advisers who can then invite the relevant colleagues to the chat and share documents all within a familiar and intuitive interface. We are delighted the firm has become our latest partner on avaloq.one.”
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