15 Dec 20

The front-to-back office report

How are functions in the financial industry changing?

How should financial institutions react to changing investor needs? What are the most important topics in the front, middle, and back offices of today and tomorrow?

These are the questions Avaloq’s front-to-back office report attempts to answer. Take an insights journey through a financial organization, starting from the investor, and moving through the front, middle, and back offices.

Explore our top investor insights to better understand their investment behaviours and views on industry trends. Learn about the evolving end client, challenges in regulation adherence, and the implications of technological innovation for the future, directly from industry executives.

Key insights and future trends

In this report, we explore the key insights from our research and interviews with industry experts. Learn how technology is changing client advisory, the middle office's approach to regulation, and the back office's use of automation and blockchain. Our findings emphasize the importance of human interaction in client services, the growing role of regulatory technology, and the potential of cloud technology and open banking.

Understand the skills and mindsets that will be important for future employees across the financial organization. From tech-savvy front office staff to adaptable middle office colleagues and innovative back office teams, this report offers a comprehensive look at the future of the financial industry.

Download the full report to gain deeper insights and prepare your organization for the future of finance.

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“Human expertise is not going anywhere. Technology is not here to substitute – it is here to support. It will automate the simple and free up human expertise to focus their abilities on more value-adding tasks.”

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