Contact Centre
Contact Centre enables the integration of a Cisco-based contact center in the Avaloq Banking System.
Key features
- b+s ApplicationLink enables the integration of a Cisco-based contact center in the Avaloq Banking System to make and receive calls right in your Avaloq SmartClient application
- In addition to telephony, b+s ApplicationLink also enables other communication channels such as e-mail and call-me to be integrated in the contact center
![](https://www.avaloq.com/_Resources/Persistent/3/f/0/1/3f01e41ac55a547a795aedddf8704b84b5253e01/avaloq-marketplace-contact-centre-images1.jpg)
Key features
Key features
- b+s ApplicationLink enables the integration of a Cisco-based contact center in the Avaloq Banking System to make and receive calls right in your Avaloq SmartClient application
- In addition to telephony, b+s ApplicationLink also enables other communication channels such as e-mail and call-me to be integrated in the contact center
Description
Preview
![](https://www.avaloq.com/_Resources/Persistent/3/f/0/1/3f01e41ac55a547a795aedddf8704b84b5253e01/avaloq-marketplace-contact-centre-images1.jpg)