Avaloq’s e-banking solution has been fully integrated into TKB’s OLIVIA customer portal. The portal was already based on the Avaloq platform and offers customers self-service functionalities such as a financial assistant or foreign currency orders.
With the new solution, end customers can take advantage of a comprehensive solution – including a mobile app – with a consistent look and feel. The e-banking application has been embedded into TKB’s existing content management system. In addition, the previous way of logging-in, which required using a code sent by text message, has been replaced by Key app login.
“By integrating e-banking into our OLIVIA portal, our customers will have one-stop access to all of the bank’s online services. This will make the user experience much more convenient,” said Rolf Brunner, Member of the Executive Board at Thurgauer Kantonalbank. “Avaloq’s platform enables us to integrate new functionalities on an ongoing basis and to handle both in-house and external processes more efficiently.”
Mathias Schütz, Regional Manager Switzerland and Liechtenstein at Avaloq, added: “TKB has a systematic focus on digitalisation, working continuously to enhance its customers’ user experience. We are looking forward to building on our long working relationship with the group, with our services at the centre of TKB’s digitalisation strategy.”