Expert services for a secure and scalable banking platform
Ensure uninterrupted operations, regulatory compliance and seamless upgrades with Avaloq’s managed services.
Prioritize client engagement and business growth by relying on our end-to-end application management and operational support. Our managed services combine deep business and functional expertise with scalable, resilient infrastructure.
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Benefits
Comprehensive services
Access a broad suite of fully managed services to ensure uninterrupted operations with complete technology coverage.
24/7 support
Safeguard your platform with continuous monitoring, fast issue resolution, and dedicated global support.
Built-in expertise
Gain direct access to Avaloq’s financial expertise, by bringing deep banking and wealth management knowledge into your daily operations.
Scalable infrastructure
Rely on a resilient infrastructure and cloud-native architecture designed to maximize operational efficiency and scale with your business.
Managed services in detail
Strengthening resilience while ensuring compliance with regulations.
Smooth releases with minimal downtime
Our application management services offering ensures the performance, stability and evolution of your Avaloq platform. We provide 24/7 monitoring, proactively identifying and addressing potential issues. Our team manages all release upgrades to keep your systems secure and up-to-date. We conduct ongoing performance tuning and system optimization to ensure your platform runs efficiently. Additionally, we offer reliable user support via service desk and maintain consistent environments through meticulous configuration and change management. Our reporting tools provide clear visibility into key performance indicators and adherence to service level agreements. By leveraging our support for application management, your teams can focus on delivering new, value-added services to clients.
Key highlights
- 24/7 monitoring
- Release upgrade management
- Performance tuning and system optimization
- User support and service desk operations
- Reporting and service level agreement tracking
Improved scalability and enhanced security
Avaloq’s infrastructure management services allow you to outsource critical IT operations to our skilled teams while maximizing the benefits of Avaloq’s cloud infrastructure through integrated tools and automation. Our hosting services ensure scalability and reliability, complemented by business continuity services that protect your operations against disruptions. We also handle third-party system integration and lifecycle management to simplify your tech landscape. Our modernization services help you transition from legacy systems to future-ready technologies. In addition, real-time monitoring and observability tools, you gain clear visibility into your IT environment, enabling rapid issue resolution.
Key highlights
- Cloud and infrastructure management
- Business continuity management
- Third-party system integration and lifecycle management
- Technology modernization and legacy transformation
- Real-time monitoring and observability
Avaloq’s managed services are available across various delivery models.
Software as a service (SaaS)
Let Avaloq manage your banking landscape end-to-end allowing the customization of specific components and integration of third-parties. Outsource all operational tasks, mitigate risk and reduce the burden on your teams allowing the focus to stay on your core business.
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Platform as a service (PaaS)
Benefit from full flexibility to build, deploy and manage your banking capabilities while Avaloq manages the underlying infrastructure. Innovate faster and accelerate development cycles, allowing a quick response to market changes and an improved client experience.
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SaaS Go
Accelerate your time to market and reduce the need for extensive customization or development with a comprehensive, ready-to-use solution. Avaloq provides all the necessary components to launch and operate a digital bank or financial service quickly, efficiently and at lower cost.
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Want to learn more about our managed services? Contact us today for further information on how we can help your business grow.
