With the adoption of the PSD2 regulation into national law of EU countries in January 2018, the race was on to undertake the technical implementation of the open banking standards ready for the 2019 deadline. For financial institutions, as well as technology and service providers, this presented a significant challenge; notwithstanding the lack of agreement and consistency as to the definition of the Regulatory Technical Standard (RTS) itself. Nevertheless, apart from a few exceptions, the financial community has successfully come through this transition and is reflecting on what happened. Indeed, as the dust starts to settle, many are now the asking: what changed?
For some years now the wealth management sector has been facing enormous pressure to improve operational efficiency, performance and compliance, while neglecting an essential long-term growth driver: innovation.
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