Banking Operations

Streamline your back-office operations with the highest levels of automation.

Avaloq Banking Operations harnesses the power of cloud computing and robotics to enable you to increase efficiency by automating manual processes. Our Banking Operations offering is delivered as business process as a service (BPaaS) alongside the highly automated Avaloq Core Platform. When combined with BPaaS, the Avaloq Core Banking platform can achieve up to 99% straight-through processing (STP) rates for payments and as close to 100% service accuracy as possible.

Benefits

Cost reduction

Reduce cost-to-income ratios by more than 15 percentage points and only pay for what you need with our pay-per-use model.

Software and process synergies

Combining the Avaloq Core Platform with back-office automation provides efficiency benefits such as STP rates of 99% for payments.

Operational efficiency

Improve your efficiency by outsourcing over 100 end-to-end processes such as master data management or transaction processing.

Designed for growth

Automation enables you to scale your business faster and release new solutions to the market at pace.

Banking Operations in detail

Improved service, increased efficiency

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Increase efficiency and achieve the highest service quality

With Banking Operations delivered as BPaaS, Avaloq develops and maintains both the Core Banking software and the standardized automations required for business process automation. We deploy our staff around the world to leverage expertise and best practice from various labour markets. More than 30 clients outsource their back-office processes to Avaloq while running their bank on our core banking platform, benefitting from 99.7% service accuracy and reversal rates for payments as low as 0.01%.

Key features

Benefit from 99.7% service accuracy
Achieve up to 99% straight-through processing rate for payments
Mitigate risk with 2,800 risk controls and control room alerts

100+ end-to-end banking processes managed

Service desk

Get a single point of contact for service enquiries including on-site support and ad hoc enquiries. Our service desk covers a range of servicing processes, including SWIFT messaging support. VIP service desk is also available for complex or important transactions.

Asset and counterparty master data

Outsource master data management for assets, such as securities, bonds or precious metals, and bank static data, such as counterparties. We provide monitoring and validation as part of the master data management process, and pricing data is automatically updated.

Securities

Optimize processing of exchange-traded and exotic products, including shares, bonds, notes, structured products, credit default swaps and forward rate agreements. We also cover Receive versus Payment (RVP) and Request for Pay (RFP) transfers, physical securities and change of custodian.

Forex, money markets and cash

Get near real-time monitoring for unmatched forex and money markets trades along with settlement for matched trades. Send clients twice-daily cash management reports confirming the currency position and regular reconciliations for securities and listed derivatives.

Corporate actions, income and tax

Manage corporate actions and ensure quality by using multiple sources. Process dividend and interest payments as well as redemption payments. We cover tax reporting, monitoring and reclaim, including tax statements for key financial markets and US QI reporting enhancements.

Payments, cost and fees

Outsource your payments processing, including payments investigation. Our BPaaS offering can also offer full coverage of cost and fees, retrocessions, trailer fees, custody and transaction fees.

Clients using this service

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“Avaloq has successful BPaaS installations in local and global banks in Europe and Asia. This offering has grown in credibility after a few years in the market and is a differentiating factor for this vendor.”

Vittorio D'Orazio - Senior Analyst at Gartner