Business Analyst - Payments
A bit about the role
As a Business Analyst at Avaloq, we will place a large amount of trust in you and give you the opportunity to contribute quickly. You will be working in an environment where formal and on-the-job training and collaboration is a priority. You will be guaranteed with lots of learning opportunities.
The Payment services team consists of different products, including Gateway and authentication services. The gateway team covers a wide range of services from our unified payments API, to our card and bank payouts, smart payment routing and notifications products. The authentication team seeks to improve performance and support to the payment industry in delivering a global, inter-operable and consistent user experience across all e-commerce channels and connected devices.
Our core tech stack consists of .NET Core 6, C#, AWS (Fargate; DynamoDB; Lambda; SQS...), Docker, Terraform, Elasticsearch, Grafana and Datadog. We also use Java and Go in some areas.
- Evaluating and analysing payment processes to identify areas for improvement and efficiency
- Collaborating with stakeholders to understand business requirements and translating them into payment solutions, documenting them in our internal tools (JIRA, Confluence, Service Request platform)
- Designing and building functionalities to implement business solutions in Avaloq
- Remaining updated on payment industry regulations and standards
- Troubleshooting customer issues and internal requests, managing client interaction during testing phase, taking care of bug fixing and potential change requests, providing help resolving issues and answering questions
- Collaborating with developers during implementation and testing of new and existing functionality and bugfixes
- Working with colleagues from different locations and cultures
- Participating in Agile practices and ceremonies and working according to the Agile principles
A bit about you
- Strong evincible experience within a similar role
- Track record of developing in PL/SQL and Oracle database or similar
- Experience in process analysis and engineering
- Experience in defect triage
- Fluency in both English and German
It would be a real bonus if you have:
- Experience in working with Agile methodologies
- ACCP certification
Additional information
We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
Benefits
- Annual bonus
At Avaloq we work hard to remain an industry leading provider and we love to reward our colleagues with a share of that success with an annual bonus, you will even remain eligible for annual bonus while you do the hardest job of your life – taking care of your children during parental leave.
- Flexible working
We understand that fitting your life around your job can be challenging which is why in most roles we offer flexible working to allow you to thrive both in and out of work.
- Instant recognition
We love to see people thriving in their roles and we have an instant recognition scheme at Avaloq to help managers reward the great work our colleagues deliver with a gift to say thanks.
- Access to Udemy for professional and personal learning
We think it is important to learn and grow professionally, but if you are someone who likes to learn outside of work we give you access to online learning for both professional and personal learning, with over 210,000 courses to choose from.
About us
Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.