Operational excellence across all key back-office processes
Drive performance, support growth and unlock innovation with Avaloq’s intelligent Banking Operations.
Leverage advanced automation and AI to streamline labor intensive processes. Increase efficiency and reduce operational risk while empowering your teams to focus on high value activities.
Benefits
Operational excellence
Achieve up to 99% straight through processing rate, with as close to 100% service accuracy as possible by combining the Avaloq platform with advanced back-office automation.
Cost optimization
Reduce back-office running costs by up to 30% with Avaloq’s pay-per-use model. Leverage our banking specialists expertise to identify and eliminate inefficiencies by focusing on process optimization.
Intelligent operations
Utilize AI and automation to streamline processes such as corporate actions by decoding unstructured data like SWIFT and PDF text, enhancing quality and reducing manual effort.
Reliable services
Ensure compliance with ISO standards through proactive monitoring and management of processes to prevent issues, optimize performance, and deliver reliable, high-quality service.
Banking Operations in detail
Your back-office operations with the highest levels of automation.

Reliable banking operations with built-in control
With decades of experience in providing back-office services, Avaloq’s banking specialists are recognized for delivering high-quality, timely operations through our BPaaS model. Operating six service centers across four countries, we harness the strengths of a global workforce to drive skill-based efficiencies and apply best practices from diverse labor markets. Our near-shore and off-shore options give clients the flexibility to tailor their sourcing strategies, and a strong focus on quality and efficiency underpins our exceptional service delivery. Enabling near real-time monitoring and automation of routine tasks, our experts are empowered to concentrate on high-value activities, minimizing errors and enhancing performance. Today, over 30 banks trust Avaloq to manage their back-office processes.
Key highlights
- Skilled banking specialists with extensive experience in complex and varied client networks to meet diverse global business needs.
- With over 200 live robots and projects with Google Gemini, we are driving innovation and shaping tomorrow’s banking solutions.
- High-quality and reliable services with over 110 automated real-time monitored risk controls ensuring operational integrity and compliance.
Avaloq Banking Operations are available across all our delivery models.
SaaS Go
Accelerate your time to market and reduce the need for extensive customization or development with a complete and ready-to-use solution. Avaloq provide all the necessary components to launch and operate a digital bank or financial service quickly, efficiently and with lower costs.
SaaS
Let Avaloq manage your banking landscape end-to-end while allowing the customization of specific components and integration of third-parties. Outsource all operational tasks, mitigate risk and reduce the burden on your teams allowing the focus to stay on your core business.
PaaS
Benefit from full flexibility to build, deploy, and manage your banking capabilities while Avaloq manages the underlying infrastructure. Innovate faster and accelerate development cycles, allowing a quick response to market changes and an improved customer experience.
On-premise
Keep complete control over the Avaloq platform and its configurations by deploying on your own data center. Supporting extensive customization options, on-prem deployment enables self-management, leaving you free to design and manage your solution independently without restriction.
Avaloq clients using our Banking Operations services
More than 34 banks trust Avaloq as a reliable partner to manage their back-office processes












“Avaloq has successful BPaaS installations in local and global banks in Europe and Asia. This offering has grown in credibility after a few years in the market and is a differentiating factor for this vendor.”
Vittorio D'Orazio - Senior Analyst at Gartner

Learning with Avaloq Academy
Helping professionals within the Avaloq Community become experts at using our solution.
Want to learn more about Banking Operations at Avaloq? Contact us today for further information on how it can make a difference to your business.