Personalized offers via social messaging and digital channels
Access a rich set of more than 100 features for web and mobile banking. Your retail, corporate and private banking clients can handle everything from basic transactions to securities and crypto asset trading while you can send personalized commercial offers directly to their devices. Our Engage App supports social messaging integration, enabling your relationship managers to communicate in a compliant way and drive client engagement.
100+ self-service features
Access a wide range of features to deliver an engaging client experience. Use digital banking channels for the promotion of your own products.
Open up social messaging to your relationship managers for secure and compliant conversation with clients.
Save relationship managers’ time by using artificial intelligence and natural language processing to suggest responses and best next actions.
Engage products in detail
Equip your relationship managers with the right tools to serve your clients. Offer clients the intuitive digital services they expect while maximizing your online sales.
Increase client approvals with digital investment proposals
Customize and launch your own online banking with more than 100 frequently updated features or integrated third-party content. Our fully responsive Web Banking covers the needs of any client segment. Offer your clients self-service functionality for payments and trading, along with customizable dashboards displaying the client's wealth and performance overview. Send new investment proposals directly through web banking with a digital signature option and increase your online sales.
Trading (securities, FX & crypto)
Multi-entity & multi-language
Video calls and co-browsing
Display product promotions with 100% visibility
Present clients with highly engaging banking promotions while offering them a seamless user experience on their mobile phone. Clients across all segments can benefit from 24/7 access to everything from account balances to open banking payments (via PSD2 APIs) through to an extensive range of trading capabilities including crypto trading. Launch your own digital banking quickly with our design system which allows efficient customization of native or web-based mobile apps.
In-app banner promotions
Trading (securities, FX & crypto)
Scan & Pay (QR code, IBAN)
Open banking (multi-banking, PSD2)
Answer client requests in seconds
Allow your relationship managers to access relevant client data, personalized news, and client conversations directly from their smartphones. Our Engage App is integrated with popular messaging apps so your clients can communicate with their relationship manager using WhatsApp, WeChat, or Line while you remain fully compliant. Natural language processing detects client intent and immediately prepares automated responses, such as prefilled trade proposals, for your relationship managers, increasing efficiency and customer satisfaction.
Social messaging integration
Natural language processing
Client intent detection
Smart suggestions, e.g. trade proposal
360˚ client view
Flexible cloud deployment options
Our products are all designed with a choice of deployment and implementation options to meet the needs of any financial services provider.
SaaS on public cloud
Consume our products in SaaS mode from a secure public cloud infrastructure.
Cost-effective and scalable model
Available on Amazon Web Services (AWS)
Shortest time to market
SaaS on Avaloq private cloud
Consume our products in SaaS mode from our private cloud.
Deployed on Avaloq’s secure private cloud
Suitable for stricter regulatory frameworks
Self-hosted in private or public cloud
Manage our products yourself in your private cloud (or data centre) or a public cloud.
Cloud-hosted or on-premises
Provider of your choice or self-managed
Full control over customization and deployment
Superior performance and stability
Horizontal and elastic scalability
Our components are based on container technology, with Kubernetes (OpenShift, EKS) used as the container orchestration platform.
Open APIs enable you to add fintech applications and give you the freedom to innovate while SPIs make implementation of third-party services more efficient.
Security as standard
Web Application Firewall and IAM ensure infrastructure security and support MFA, along with JSON web tokens for authorization, including role-based checks.
See which of our clients are running on Avaloq Engage
What do financial organizations like Barclays, Banque Cramer and Luzerner Kantonalbank have in common? They all benefit from optimized efficiency – supported by Avaloq Engage.
“By switching our web banking solution to Avaloq, we provide our customers with a state-of-the-art online banking experience.”
Marcel Hurschler CFO, Luzerner Kantonalbank
Want to learn more about Avaloq Engage?
Contact us today for further information on how it can make a difference to your business.
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