A bit about the role
Part of the Banking Operations Asset Servicing division, you will lead the Corporate Actions Processing team, which consists of multiple highly qualified Banking Specialists, providing excellent business processes as a service. Our mission is to deliver Corporate Actions services to our global clients. With Avaloq’s state-of-the-art banking software and smart reliable processes we aim to provide efficient value add services in a constantly changing banking environment.
Your key tasks
- Proactively manage the 2 Corporate Actions Pre-Processing teams, in line with best market practices and ensure high quality standards in service delivery. The main processes involved are the creation of the Corporate Actions Events within our Avaloq platforms, allowing our Corporate Actions Processing teams to follow up on the instructions and the payment of the proceeds as well as the processing of the Corporate Actions notifications which requires to be performed in a timely & extremely accurate manner
- Build relationships and keep an ongoing contact with Avaloq Sourcing customers and custodians to continuously update and improve our standards
- Continuously develop the 2 Team Heads and the staff by upgrading their skills and feeding their experience with continuous learning
- Plan and maintain profitability (costs versus revenue) while balancing the resources needs
- Maintain the highest control standards and deal with the upcoming audits
- Analyse, re-design, upgrade and improve on an ongoing basis the current organization, processes, and platforms to increase efficiency/automation and decrease operational risks
- Lead/support the teams for the projects, the testing of new functionalities and/or the regular releases
- Monitor KPI’s and KRI’s with the target of improving the overall client’s satisfaction, reduce the risk and increase the efficiency
A bit about you
- 2-3 years of experience in Corporate Actions processing
- At least 3-5 years of formal people management experience within an operational area, ideally with remote management experience
- Open-minded, team player, rigorous and autonomous
- Solid analytical and problem-solving abilities
- Client focus
- High flexibility and resilience
- Willingness to learn and manage people
- University degree or apprenticeship in banking or equivalent education or equivalent experience
- Fluent in English
It would be a real bonus if you have
- Any other languages as German, French or Italian
Additional information
We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
Benefits
Annual bonus
At Avaloq we work hard to remain an industry leading provider and we love to reward our colleagues with a share of that success with an annual bonus, you will even remain eligible for annual bonus while you do the hardest job of your life – taking care of your children during parental leave.
Flexible working
We understand that fitting your life around your job can be challenging which is why in most roles we offer flexible working to allow you to thrive both in and out of work.
Instant recognition
We love to see people thriving in their roles and we have an instant recognition scheme at Avaloq to help managers reward the great work our colleagues deliver with a gift to say thanks.
Access to Udemy for professional and personal learning
We think it is important to learn and grow professionally, but if you are someone who likes to learn outside of work we give you access to online learning for both professional and personal learning, with over 210,000 courses to choose from.
A bit about us
Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.