Business Analyst - Payments

One Lochrin Square 92 - 98 Lochrin Terrace, EH3 9QA Edinburgh, United Kingdom | Full-time

A bit about the role

Your team

As a member of our Edinburgh-based team, you will work with Software Engineers and Business Analysts from all around the world building high-quality solutions to support our existing and new clients.

What you will do

We are seeking a talented and analytical Business Analyst to join our payments team. As a Business Analyst specialising in payments, you will play an important role in helping our organisation to optimise payment processes, analyse and resolve customer issues and gather new requirements, and ensure compliance with industry regulations. You will work closely with cross-functional teams and to develop solutions to meet market demands.

Following Agile methodologies, you will also work closely with the Product Owner and Software Engineers to design, develop, test, and maintain functionality within the team’s responsibility.

Your day-to-day job will include:

  • Evaluating and analysing payment processes to identify areas for improvement and efficiency.
  • Collaborating with stakeholders to understand business requirements and translating them into payment solutions, documenting them in our internal tools (JIRA, Confluence, Service Request platform).
  • Designing and building functionalities to implement business solutions in Avaloq.
  • Remaining updated on payment industry regulations and standards.
  • Troubleshooting customer issues and internal requests, managing client interaction during testing phase, taking care of bug fixing and potential change requests, providing help resolving issues and answering questions.
  • Collaborating with developers during implementation and testing of new and existing functionality and bugfixes.
  • Working with colleagues from different locations and cultures.
  • Participating in Agile practices and ceremonies and working according to the Agile principles.

A bit about you

  • Strong track record of working in business analysis, ideally in payment industry and Agile environments.
  • Good knowledge of payment transaction products (transfers, direct debits, card processing, etc.) with a familiarity with payment industry regulations (e.g., ISO20022, CBPR+, SEPA, PSD2…).
  • Excellent logical, analytical, and problem-solving skills with an eagerness to learn and understand the business needs with a detail-oriented approach to impact analysis, troubleshooting and/or co-ordination with other teams.
  • Ability to work collaboratively in a distributed team environment, willing to contribute and help other team members to successfully achieve team goals.
  • Experience with applications such as JIRA or Confluence is a plus.

You will get additional points for:

  • University Degree in Economics, Business, Finance or a related field with experience and interest in software development or an education in Computer Science/Engineering/Mathematics with an affinity and interest for banking/economics or equivalent education/experience

Additional information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.



Annual bonus

At Avaloq we work hard to remain an industry leading provider and we love to reward our colleagues with a share of that success with an annual bonus, you will even remain eligible for annual bonus while you do the hardest job of your life – taking care of your children during parental leave.

Flexible working

We understand that fitting your life around your job can be challenging which is why in most roles we offer flexible working to allow you to thrive both in and out of work.

Instant recognition

We love to see people thriving in their roles and we have an instant recognition scheme at Avaloq to help managers reward the great work our colleagues deliver with a gift to say thanks.

Access to Udemy for professional and personal learning

We think it is important to learn and grow professionally, but if you are someone who likes to learn outside of work we give you access to online learning for both professional and personal learning, with over 210,000 courses to choose from.

A bit about us

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Ready to take your career to the next level?

I'm interested