Back

Senior Product Manager - Web and Mobile Banking

Allmendstrasse 140, 8041 Zürich, Switzerland | Full-timeApply Now

A bit about the role

As a member of Avaloq’s global product management team, you will be part of a talented and highly-motivated group who is ready to make a serious impact for our clients and to the industry. We need your experience, optimism, and energy to define, design, and build our next generation of products and services that will reset the bar to democratize the wealth management industry. Our inspiration and collaboration depend on the diversity of our teams, and inclusion of all voices in our processes. Honesty, transparency, and positive leadership are valued; growth mindset and continual improvement rewarded. Real change requires hard work. We work hard and want you to be proud of the impact we are making.

Your key tasks

You will be responsible for the evolution of Avaloq Mobile Banking app. This is a unique position for a product manager as you will design solutions that impact not just one bank but a large number of banks. Thanks to this business model you will serve different markets globally and different segments: private, retail and corporate user. If you are looking for a challenging position and have a significant impact in the mobile banking landscape this is a job is for you.

You own the success of your products and will partner with our Product Owners, UX/CX, Sales, Marketing, Partner Management, Strategy Innovation, Product Managers from other product lines as well as Clients in delivering the product solutions.

You will act as the Subject Matter Expect across the organisation to influence and deliver the vision, customer journeys, roadmap, and actively contribute to a culture of high performance and collaborative leadership.

Develop the product strategy:

  • Observe and assess market and technology trends and refine the product and service strategy where needed
  • Foster a deep understanding of customer experience and needs in the digital investing/banking space and translate them into state-of-the-art user experiences
  • Identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth for our banking clients
  • Develop product pricing and positioning strategies

Deliver Solutions:

  • Translate product strategy into detailed requirements and prototypes
  • Manage a matrix of stakeholders to leverage expertise and design effective solution
  • Scope and prioritise activities based on business and customer impact
  • Work closely with engineering teams to deliver with quick time-to-market and optimal resources
  • Create buy-in for the product vision both internally and with key external partners

Commercialise it:

  • Drive product launches including working with public relations team, executives, sales team and other product management team members
  • Represent the company by visiting customers to solicit feedback on company products and services
  • Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
  • Act as a product and holistic CX evangelist to build awareness and understanding internally and externally

A bit about you

The right candidate must have consumer digital product management experience in mobile and web applications.

  • Proven work experience in digital product vision, strategy and management with excellent track record of developing and leading successful and cutting-edge products throughout their lifecycle
  • Excellent skills and experience in developing and curating digital customer journeys, as well as driving a holistic approach to scalable application
  • Proven ability to develop product and marketing strategies with experience in conducting market research and define market penetration strategy or market positioning
  • Expertise in insight-driven product experimentation and development
  • Passion and interest for digital innovation and latest trends
  • Outstanding problem-solving skills, willingness to roll up one’s sleeves to get the job done and always looking for opportunity to improve processes
  • Effectively communicate recommendations to executive management
  • Solid technical background with understanding and/or hands-on experience in lean software development principles and mobile technologies
  • Dedicated and highly motivated personality with a can-do-attitude
  • Excellent written and verbal communication skills

It would be a real bonus if you have

  • Experience in UI/UX design and end-to-end Customer Engagement and CX
  • Experience in digital banking product management (more specifically a mobile app)
  • Exposure to client management (private or retail)
  • Active practitioner of Design Thinking methodologies

Additional information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.

#LI-Hybrid

Benefits

Annual bonus

At Avaloq we work hard to remain an industry leading provider and we love to reward our colleagues with a share of that success with an annual bonus, you will even remain eligible for annual bonus while you do the hardest job of your life – taking care of your children during parental leave.

Flexible working

We understand that fitting your life around your job can be challenging which is why in most roles we offer flexible working to allow you to thrive both in and out of work.

Instant recognition

We love to see people thriving in their roles and we have an instant recognition scheme at Avaloq to help managers reward the great work our colleagues deliver with a gift to say thanks.

Access to Udemy for professional and personal learning

We think it is important to learn and grow professionally, but if you are someone who likes to learn outside of work we give you access to online learning for both professional and personal learning, with over 210,000 courses to choose from.

A bit about us

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Ready to take your career to the next level?

Apply Now